1. Order Processing
At KUSHI INDUSTRIES, most of our products are custom-manufactured based on customer requirements, measurements, and project specifications.
Once an order is confirmed and all project details are finalized, the order moves into our manufacturing schedule. Production timelines may vary depending on:
- Product type and quantity
- Customization requirements
- Project complexity
- Current production workload
Customers will be informed of the estimated manufacturing and delivery timeline at the time of order confirmation.
2. Manufacturing Lead Time
Since our products are made to order, manufacturing lead times typically range depending on the scale of the project.
Large installations or customized rack systems may require additional time for:
- Design and planning
- Fabrication and finishing
- Quality inspection
Our team will provide a clear expected delivery schedule once the order is finalized.
3. Delivery of Products
KUSHI INDUSTRIES arranges delivery of products to the customer’s location once manufacturing is completed.
Delivery may be carried out through:
- Company-arranged transportation
- Logistics partners
- Direct delivery by our team for installation projects
Delivery timelines may vary based on distance, logistics availability, and project size.
4. Installation Services
For projects requiring installation, our team may visit the customer’s location to complete the setup and installation of racks or storage systems.
Installation timelines will be coordinated with the customer after delivery.
5. Delivery Delays
While we make every effort to meet scheduled delivery timelines, delays may occur due to factors beyond our control, including:
- Transportation delays
- Weather conditions
- Unforeseen production issues
- Site readiness at the customer location
In such cases, we will keep customers informed and work to complete the project as soon as possible.
6. Inspection Upon Delivery
Customers are encouraged to inspect products at the time of delivery. If any damage or issues are noticed, they should be reported within 48 hours of receiving the products.
This helps us address concerns quickly and provide appropriate support.
7. Delivery Coverage
KUSHI INDUSTRIES provides delivery and installation services across various regions depending on project requirements. Customers are advised to contact our team to confirm delivery availability for their location.
8. Contact Information
For questions regarding shipping or delivery, please contact:
KUSHI INDUSTRIES
Website:
https://www.kushiindustries.com
Email:
enquiries@kushiindustries.com
Phone:
+91 80508 58484